Privacy Policy

Last updated: August 25, 2026

The Video Department (“we,” “us,” or “our”) operates the website www.thevideodepartmentrva.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information you provide to us

• Name

• Email address

• Phone number

• Any other information you voluntarily submit when contacting us (for example, via the “Contact Us” link or email)

Automatically collected information

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the Site

• Referring website

We do not intentionally collect sensitive personal information (such as Social Security numbers, financial account details, or health data) through the Site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service

• Communicate with you about our video production services

• Improve and maintain the Site

• Analyze website usage and performance

• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information.

We may share your information only in the following limited circumstances:

• With service providers who help us operate the Site (e.g., website hosting, email delivery, or analytics tools), under strict confidentiality obligations

• If required by law, subpoena, or other legal process

• To protect the rights, property, or safety of The Video Department, our clients, or others

• In connection with a business transfer (such as a merger or sale of assets), in which case the new owner would be bound by this Privacy Policy

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to improve your experience and understand how the Site is used. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

5. Third-Party Links and Services

The Site may contain links to third-party websites (for example, social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect the personal information we collect. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

8. Your Privacy Rights

Depending on where you live (including under the Virginia Consumer Data Protection Act and other applicable laws), you may have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your personal information

• Opt out of certain processing of your data

To exercise these rights, please contact us using the information below. We will respond to verified requests within the timeframes required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will indicate when changes were made. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

The Video Department
Email: matt@thevideodepartmentrva.com
Richmond, Virginia